# Vonwik Live Status > Is Vonwik down? Service status and fixes ## Pages - [Privacy Policy](https://vonwik.live/privacy-policy/): vonwik.live is an information site run by Vonwik TV (vonwik.tv). It has no accounts, no checkout and no forms. - [What Happened to vonwik.com](https://vonwik.live/vonwik-com/): Short version: vonwik.com, the original Vonwik, was sued by major studios, lost by default and was shut down in June 2026. - [Vonwik Customer Service](https://vonwik.live/customer-service/): Vonwik TV support works by email and through the billing portal. There is no phone number, no live chat and no WhatsApp. - [Vonwik No Channels or Empty Guide](https://vonwik.live/no-channels/): Logged in fine but the channel list is empty, far too short, or the TV guide shows nothing? These are list and guide problems, and each has a one-minute fix. - [Vonwik Buffering and Freezing](https://vonwik.live/buffering/): Buffering is almost never the Vonwik server. It is the path between the server and your screen: Wi-Fi band, device memory, decoder or your internet provider. - [Vonwik Login Issues](https://vonwik.live/login-issues/): Vonwik has two logins: the billing login on the website (email + one-time code) and the app login in the player (server URL, username, password). - [Vonwik Not Working Today](https://vonwik.live/not-working/): Vonwik app opens but nothing plays, a black screen, an endless spinner or "could not connect"? Work through these ten checks in order. - [Vonwik Status](https://vonwik.live/home/): This page is for Vonwik TV customers who see a black screen, a login error or buffering and want to know whether it is the service or their own setup. [comment]: # (Generated by Hostinger Tools Plugin)